Emporio Cancun Exterior photoEmporio Cancun Room photoEmporio Cancun Exterior photo

EMPORIO CANCUN, Cancun

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From$209 /night
Check-in
14Aug
Check-out
15Aug
Rooms and Guests2 Guests, 1 Room
Key details

Overview & Features

Blvd. Kukulcan Retorno Gucumatz Km 17, Cancun, 77500
-
Close to San Miguelito Beach
Great
8.0
7.6
/10
3.9
3.4
/5

4-star beachfront resort in Cancún with exclusive family benefits

Amenities

Hotel Emporio Cancún offers a smoke-free beach and a range of additional services tailored for guest convenience. Guests can enjoy a 24-hour fitness center, along with complimentary parking for those driving. The hotel also provides bike tour services, enhancing the experience of exploring the stunning surroundings.

Rooms

Accommodations at the hotel include various options suitable for families and groups. Children stay for free, making it an economical choice for family vacations. Each room is designed to offer ample space and comfort for all guests.

Location

Situated in Cancún, one of Mexico's premier vacation destinations, the hotel blends local culture with modern conveniences. It remains close to a variety of attractions that showcase the vibrancy of Cancún. This geographic location allows guests easy access to explore the area.

Business Services

The hotel accommodates business travelers with facilities tailored for meetings and events. Attention to detail ensures that corporate gatherings run smoothly. Video conferencing equipment is available for those looking to stay connected.

Family-Friendly Amenities

Designed with families in mind, the hotel offers various activities to entertain children of all ages. Free stays for children enhance the affordability of family trips. Parents can enjoy peace of mind knowing that a welcoming environment awaits their entire family.

Highlights

Location: Cancún's premier vacation destination

Rooms: Family options with children staying free

Amenities: Smoke-free beach area

Business: Meeting facilities with video conferencing

Activities: Complimentary bike tour services

“Emporio Cancun stands out for its all-inclusive experience, offering multiple pools, beach access, and diverse dining options, making it ideal for both relaxation and activities; families will appreciate the kids' club and supervised recreation. I think its location in Cancun's Hotel Zone provides easy access to attractions and the airport, which balances convenience with a beachfront setting. It's a solid choice, in my opinion.”
Hotel logo
Edward HayesEditor-in-Chief at Beachresort

Pick the Room Type That Suits You

Choose from spacious beach suites, family rooms, or cosy couples’ retreats with perks like breakfast and free cancellation
  • Deluxe Double Room
    2 persons
    35 sq. feet
    2 Double beds
    Air conditioning
    Balcony
  • Deluxe King Ocean Front Suite
    2 persons
    40 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • Deluxe Double Room Partial Ocean View
    2 persons
    35 sq. feet
    2 Double beds
    Air conditioning
    Balcony
Show all rooms

Check Prices & Room Availability

See what's available for your travel dates now!
August 2026 - August 2027
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Check-in/ Check-out

Facilities

Enjoy comfortable stays and unforgettable experiences at our beach resorts
Facilities: Great
8.0/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Water sports
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Toys
  • Kids club
  • Game room

Spa & Leisure

  • Infinity pool
  • Plunge pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Emporio Cancun invites culinary exploration with its diverse dining options. From the vibrant flavors of international dishes to the comforting embrace of traditional Mexican and Italian cuisines, every meal is a chance to indulge in local essence and authentic tastes, all within inviting settings designed for relaxation and enjoyment.
  • CúA

    International
    Ambiance
    Family friendly, Modern
    Key Offerings
    A lively family atmosphere accompanied by a menu featuring dishes inspired by global flavors, making it an ideal spot for breakfast, lunch, and dinner.
    Reservation
    No
    Open for breakfast, lunch, and dinner.
  • Bacoli

    Italian
    Ambiance
    Traditional
    Key Offerings
    Delight in authentic Italian dishes in a charming setting that exudes warmth, with a menu featuring beloved classics. Perfect for cozy evenings.
    Reservation
    Recommended
    Open Tuesday to Sunday from 18:00 to 23:00.
  • Sunset Grill

    Mexican
    Ambiance
    Family friendly, Traditional
    Key Offerings
    Experience the rich flavors of Mexican cuisine in a welcoming environment, ideal for family dinners under the sky.
    Reservation
    Recommended
    Open Wednesday to Sunday from 18:00 to 23:00.

Location

Blvd. Kukulcan Retorno Gucumatz Km 17, Cancun, 77500
Explore Cancun
Explore Cancun
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Mayan Museum of Cancun
4 minutes' walk
A cultural landmark showcasing ancient Mayan artifacts and interactive exhibits, perfect for history enthusiasts.
Playa Delfines
25 minutes' walk
A picturesque beach known for its stunning views and crystal-clear waters, ideal for a relaxing day by the ocean.
El Rey Archaeological Zone
25 minutes' walk
Ancient ruins offering insights into Mayan history, with many iguanas roaming the site, making it a unique experience.
Extreme Games Cancun
15 minutes' walk
An adventure park with thrilling activities like zip-lining and bungee jumping, suitable for adrenaline seekers.
Water Sports at Playa Delfines
25 minutes' walk
Enjoy activities like snorkeling and jet-skiing at this beautiful beach; rentals available for fun in the sun.
Yoga at Parque Maya Cancun
5 minutes' walk
Relaxing yoga classes in a serene park environment, perfect for unwinding and connecting with nature.
Bacoli Tratoria
1 minute' walk
Italian dishes in a cozy atmosphere, known for its wood-fired pizzas and inviting decor. Reservations recommended.
Captain's Cove
4 minutes' walk
Seafood restaurant with stunning water views, famous for its fresh ceviche and relaxed vibe, perfect for a casual meal.
Spices Restaurant
5 minutes' walk
Diverse menu with local and international cuisine, offering vegetarian options and flavorful dishes in a vibrant setting.
H Roof
25 minutes' walk
Trendy rooftop bar with panoramic views and regular live music events, creating a lively atmosphere to enjoy cocktails.
Interactive Aquarium
4.2 km
An aquarium featuring interactive exhibits and shows; a family-friendly spot that offers unique encounters with marine life.
Getting around beach destinations
  • City Centre
    Cancun 18 min  ·  7.5 mi
  • Airports
    Cancun (CUN) 24 min  ·  9.9 mi
    Isla Mujeres (ISJ) 51 min  ·  20.9 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of MXN 545 per person per day.
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Number of floors:
9
Number of rooms:
594
Former name
The Royal Mayan

Guest Ratings & Coastal Resort Reviews

See What Past Guests Had to Say About Their Stay
Review summary
Based on recent reviews
Powered by AI
Guests frequently praise the Emporio Cancun for its beautiful beach access and multiple pool options, making it easy to relax or have fun. Many have enjoyed spacious and comfortable rooms with excellent ocean views, some even describing them as 'brutal suites. ' The breakfast buffet is a highlight for many, thanks to its varied selection, though some guests have noted that the AC in the rooms could be better.
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Review score
Based on 4077 verified reviews
8.3 /10
Great
80 %
Recommend
Location
8.7/10
Comfort
8.5/10
Breakfast
7.5/10
Paid Wi-Fi
7.5/10
Pros
Multiple pools
Beach access
Good food options
Friendly staff
Safe environment
Cons
Overpriced items
Guest reviews
based on 4077 reviews
8.3/10
based on 3652 reviews
8.0/10
Ronald from United States
Couple
Deluxe Double Room Partial Ocean View
4 nights in November 2025
|
Reviewed: January 25, 2026
9/10
easy access helpful staff many options
The beach access was certainly a highlight, I enjoyed being so close to the water. The staff was very helpful and kind. It surprised me! I also appreciated the variety at breakfast, it had many options from 6 AM to noon, really.
The elevators were a bit slow, so I sometimes used the stairs.
0 Helpful
Ronald from United States
Couple
Deluxe King Suite
5 nights in November 2025
|
Reviewed: January 03, 2026
9.5/10

Great Value Getaway!

pool bar alcohol variety beach bar
The adult pool had a bar. This provided a great variety of alcohol and cocktails. The beer selection was also nice. A bar at the beach let me lay out on a cabana and remain close to refreshments. I liked this.
The check-in process took a considerable amount of time, about ninety minutes.
Rooms
9/10
The room was spacious. It contained two comfortable, huge beds. Everything I needed was in the room. The staff cleaned the room daily. I appreciated the thoroughness.
Dining
10/10
There was a lot of food to choose from at breakfast. It was the best part. Around 4 P.M., staff handed out food, like ceviche, popsicles, or fruit. This extra touch.
0 Helpful
|
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francis from canada
Single
deluxe king suite
4 nights in November 2025
|
Reviewed: December 05, 2025
9.0/10

surprised by this getaway

clean beachfront friendly staff
The beach access was easy, with a wide, clean beachfront area. loungers and umbrellas were plentiful! the breakfast buffet offered fresh and tasty options. It was a good start to the day. i found the staff to be very helpful and friendly! they remembered me after a few interactions.
the ac in my beachfront room struggled to keep up with the humidity, it was a bit uncomfortable.
Dining
9/10
the dinner buffet offered a super selection and variety. i saw different kinds of meats, fish, salads, and vegetables. there was a soup and taco bar. noodle options were available.
Rooms
10/10
my room was super clean! i appreciated the cleanliness. the views were lovely! it was great to wake up to such a nice sight.
Facilities
8/10
The swimming pools and jacuzzis were nice! i noticed they were not too crowded. the beach was also quite lovely. I swam in the pool. it was fantastic access to the beach.
0 Helpful
|
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Evelyn from United Kingdom
Family with children
deluxe double room
5 nights in November 2025
|
Reviewed: November 25, 2025
9.3/10

excellent stay!

smooth service thoughtful touch daily cleaning
the front desk staff, jesus aquino, provided smooth and helpful service. he even surprised my family with a bottle of wine and chocolates for a birthday celebration. I found this a very thoughtful touch. our room received daily cleaning services, and fresh towels were always available.
i noticed the absence of a microwave, whether in the room or in the hallway (this would be really useful). obtaining hot water in the room proved difficult, too. this could present difficulties for families needing warm water for infant formula.
Rooms
9/10
the room included air conditioning ensuring a comfortable temperature, especially during the warmer days. amenities featured a tv with cable channels and a private bathroom, complete with toiletries. the room had ample storage, too.
Location
10/10
the resort provided direct beach access, a major advantage for ocean lovers. it was easy to walk from the pool area straight onto the sandy beach. several shops and restaurants were within a reasonable walking distance.
Service
9/10
the staff consistently smiled and offered warm greetings. i found the security presence reassuring. i appreciated their authenticity.
0 Helpful
|
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Questions of the users
About Emporio Cancun
What does the all-inclusive package at Emporio Cancún cover in terms of meals and beverages?
10 November 2024
The all-inclusive package includes breakfast, lunch, dinner in buffet style, snacks, and a selection of both alcoholic and non-alcoholic beverages.
Is the beach at Emporio Cancún currently accessible for guests?
15 December 2024
Yes, the beach is open and available for guests to enjoy.
Can you explain what a 'swim-up oceanfront' room entails?
22 January 2025
A swim-up oceanfront room offers direct access to a new infinity pool and the beach, allowing guests to enjoy both just steps away from their accommodation.
When booking an all-inclusive stay, does that include all meals and drinks?
5 February 2025
Yes, the all-inclusive plan covers breakfast, lunch, and dinner, along with snacks and an open premium bar for beverages.
If I make a reservation now, will I be charged the full amount right away or closer to my arrival?
18 March 2025
A charge of 50% of the total booking amount will be applied five days before the arrival date.
Can I use a different name on the credit card for payment while booking in my name?
15 May 2025
Yes, guests can choose to pay with a different credit card upon arrival, whether fully in cash, card, or a mix of both.
What rights do I have if I book the Deluxe King Suite All-Inclusive? Am I allowed access to all dining and drinking options?
10 June 2025
Guests booking the Deluxe King Suite All-Inclusive will have access to all restaurants, snacks, and drinks, including alcoholic beverages, until 23:00 hrs.
Is there free Wi-Fi available for guests throughout the resort?
17 July 2025
Yes, free Wi-Fi is provided across the entire resort for all guests.
Is the private beach located adjacent to the hotel, or will I need transportation to reach it?
22 August 2025
The private beach is situated directly next to the property, allowing easy access for guests without the need for transportation.
How many dining options will I have if I choose the all-inclusive package?
10 September 2025
Guests can enjoy three different restaurant choices, including a new venue with an oceanfront view.
How many bars can I find at the property for guests?
25 October 2025
The resort features six bars, conveniently located at the beach, main pool, main restaurant, sports bar, jacuzzi bar, and infinity pool.
Is there a swim-up bar at the pool area?
15 November 2025
Yes, the pool has a swim-up bar that operates from 10:00 to 18:00 daily.
Can you clarify what a 'swim up room' means? Is it directly on the beach?
5 December 2025
A swim-up room provides direct access to the infinity pool and is just a short walk from the beach.
Can I double-check that my reservation for all-inclusive states 'all-inclusive' if the booking system shows 'breakfast included'?
10 January 2026
It's advisable to confirm with the travel agency, as the hotel supports three meal plans: room only, breakfast included, or all-inclusive, so there may be a discrepancy on the booking site.

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